-
I am ready to charge at a station; how do I start a session?
The easiest way to access a ChargePoint station is with a ChargePoint card. You simply hold your ChargePoint card over the smart card symbol below. The station checks that you are authorized to use the station. Once authorized, the holster unlocks so you can plug the connector into your car. You can also start a session using the ChargePoint mobile app or by calling the customer service number on the station.The price is $0.08/kWh.
Estimated pricing:
1 hour: $0.53
2 hours: $1.06
3 hours: $1.58
4 hours: $2.11
5 hours: $2.64
How do I end a charging session?
When you get back to your car, just tap your ChargePoint card on the smart card reader symbol on the station below. The message on the display will instruct you to unplug the connector from your car, and put it back in the holster.What is a port?
Each car connects to a charging station using a port on the charging station. If a station is listed as having two ports, it allows two cars to plug in.
What are the different port types: Level 1, Level 2 and DC Fast?
- Level 1 provides a standard household receptacle into which you can plug the travel cord that came with your EV. Plugging into Level 1 for 10 hours will add 40 miles of range.
- Level 2 provides a J1772 plug on an attached cable and are compatible with most EVs. Depending on your vehicle, it will take 3-5 hours to add 40 miles of range.
- DC Fast chargers provide direct current at very high power to charge vehicles quickly (40 miles of range in 15-30 minutes). DC Fast charger plugs come in two types. Check the station details and your EV owner's manual to ensure that the station is compatible with your EV.
When you click on a charging station on your dashboard map, information about each port is listed in the pop-up window.
Wheatland-Chili offers Level 2 charging stations.
Can I plug any standard 120V charging cord into a Level 1 charging outlet?
The newer stations are equipped with J1772 connectors on cables that are physically attached to the station. Some older stations are equipped with Level 1 charging outlets which are found behind a locked door on the station. The Level 1 outlets require you to plug in your own cord. You can use any standard, grounded cord with an opaque plug that is rated 15A. Outdoor-rated, bright orange charging cords with opaque connectors are recommended. Cords with clear plastic plugs (ones through which you can see the wires and contacts) are not supported. For safety reasons ungrounded plugs with only two contactors are also not supported. The charging station will only energize the outlet if it detects that a plug has been firmly seated into the outlet and that the door is closed and locked.
How much does it cost to use a ChargePoint station?
ChargePoint stations are independently owned and operated by organizations such as major corporations, retailers, hotels, restaurants, parking services providers, cities, counties and utilities. Each organization sets its own price to use their stations. You can see the price to use a specific station on our mobile app by viewing the indicated rates on the station details page, or click a charge spot on our online map and view pricing in the station details pop up. The price also scrolls across the charging station's display.
How do I pay for charging?
ChargePoint operates on a credit system. The first time you use a ChargePoint station with a fee, you'll need to enter payment information. We'll charge you $10, keep that as a balance on your account and deduct your charging costs from it. Every time your balance goes below $5 we'll add another $10 using the payment method on file. (If you charge your EV a lot, we'll bring your balance up to your average monthly charging total instead of $10.)
If you only use free stations, we'll never charge your card. If you cancel your account, we'll refund the remainder of your balance. To update or remove your payment information anytime, go to Financial Information (web) or My Profile (mobile) under My Account.
